bisco industries values your privacy and the protection of your personal information. This statement explains the collection of information through bisco industries® websites and related products and services (collectively the "Website") and it's usage. Use of the Website indicates acceptance of this privacy policy.

What Data Does bisco Collect?

Information You Give Us: We collect and store any data you enter on our Website or give us in any other way. This may include data such as your name, company name, payment information, email address, physical address, and phone numbers(s). You may choose not to provide certain information, but this may prevent you from utilizing many of our Website features. The data you provide may be used for purposes such as responding to your requests, customizing future Website experiences, improving our Website, analytics purposes via Google Analytics 4 (GA4) and communicating with you.

Automated Data: We collect and store particular types of data every time you visit our Website. This may include data such as your device IP address and cookies (see below for more information about cookies). This information is used to improve your experience on our Website.

Email Communications: In order to make the emails we send as relevant as possible we often collect information about how you interact with the emails we send. This includes data such as the time at which you open our email, the links that you click in our email. We also store information about how often we send you emails in order to avoid sending you unnecessary messages. If you wish to change your email preferences please email us.

Online Chat: The information entered in our online chat feature is collected and stored by Comm100, a third party Application Service Provider ("ASP"). We have access to Comm100's stored chat information and may monitor this information to ensure customer service. We may also store information from our online chat feature on our own servers. The use of the information collected and stored by by Comm100 is subject to the Comm100's Privacy Policy.

Information from Other Sources: We may receive information about you from other sources and add it to our account information. Sources may include logistics providers, public profiles, and industry associations. This information is used to enhance your experience as a user.

What About "Cookies"?

What is a "cookie"?
A "cookie" is a small text message that the web server asks permission to place on your web browser. The web server and web browser pass this text message back and forth to help improve the quality of your visit on our Website. For example, "cookies" keep track of the items in your shopping cart and which forms you’ve already filled out.

How does bisco use "cookies"?
We use "cookies" to allow you to build an order over time, adding components throughout the day or over an extended period of time. Uncommitted orders will remain available for 30 days. An order that has not been visited within that 30 day period will be removed. We also use

"cookies" to maintain a client/server connection or user "state" as you move between pages building an order.

How can I remove "cookies"?
"Cookies" can be removed or blocked from your device by adjusting the settings in most web browsers. However, the removal or prevention of "cookies" may result in lost functionality on our Website, including the loss of shopping cart information and auto filled forms.

Does bisco Share The Information We Collect?

We share your information with our subsidiaries and as outlined below.

Credit Reporting: We may share your information for the purpose of credit reporting.

Third Party Service Providers: We may share your information with service providers who work to improve our Website or advertise our Website and products. These partners are not authorized to retain, share, store, or use your identifiable information for any purposes other than as instructed by us. Exception: Data entered in our online chat feature is governed by Com100's Privacy Policy. Data collected by Google may be accessed and/or deleted by end users via My Activity. Additionally, you can visit Google Analytics' currently available opt-outs for the web.

User-provided data, such as names and email addresses, when users submit forms or create accounts on our website may be used to improve our services, personalize user experiences, and for analytics purposes via Google Analytics 4 (GA4). Users can opt out of data collection and request data deletion by contacting info@biscoind.com.

Business Transfers: We may share your information in connection with the (actual or potential) sale, purchase, acquisition, merger, reorganization, bankruptcy, liquidation, dissolution, or similar transaction or proceeding of or involving us.

Protection of bisco and Others: We may share your information if we believe that sharing your data is reasonably necessary in order to (1) protect or defend the legal rights, property, safety, or security of us, anyone else, or the public, (2) protect or defend against, or otherwise address, fraud, security, or technical issues, (3) risk management purposes, (4) comply with a law, regulation, legal request, legal process, legal requirement, judicial proceeding, or court order, (5) investigate a possible crime, such as fraud or identity theft, or (6) act in urgent circumstances.

Point of Sale (POS) Reports: We may disclose point of sale (POS) information to our manufacturers and manufacturers' representatives as we deem necessary and useful.

Unidentified or De-Identified Information: We may share without restriction or limitation any and all information that is not identifiable or has been de-identified. We reserve the right to de-identify your identifiable information for any and all purposes.

With Your Consent: Other than as outlined above, we will contact you to obtain your consent before sharing your information with any third parties.

How Does bisco Protect Your Information?

Data Transmission: We take the security of your data seriously and protect your information during transmission through the use of Secure Sockets Layer (SSL) software, which encrypts the information you enter.

Payment Information: We only display the last four digits of your credit card number(s) when confirming an order. We do securely transmit your entire credit card number(s) to the appropriate credit card company or payment processing firm during order processing.

Information Storage: We secure stored data on our server by utilizing firewalls and other security measures.

Assumption of Risk: While we strive to secure your information there is always potential risk in transmitting and storing data. Due to this risk we will not be held responsible (1) for any unauthorized access or illegal or unauthorized use of information, including identifiable information, or (2) if your information, including identifiable information, is accessed through unauthorized or improper use of your account or login information or due to your failure to secure your username, password, or customer ID.

Are Children Allowed To Use bisco's Website?

Our Website is not intended for use by those under the age of 18. Minors may only use our Website with the involvement of a parent, guardian, or educational professional.

What About Links to Third Party Websites?
Our Website includes links to other websites that are owned or operated by parties outside of our control. bisco does not take responsibility for or control information recorded on these sites. In addition we are not responsible for the accuracy or the content of these websites.

Definitions:

• "We", "Our" and "Us": When used within this privacy policy "we", "our" and "us" refers to bisco industries and its subsidiaries.
• "You" and "Your": When used within this privacy policy "you" and "your" refers to the user and any companies which they represent
• "Website": When used within this privacy policy "Website" refers to bisco industries® websites and related products and services.

Changes to Private Policy
We reserve the right to make changes to our privacy policy at any time without prior notification.

Questions or Comments?
If you have any questions or comments regarding our privacy policy please contact us at mkt@biscoind.com.